ERIE Earns Top Ranking in J.D. Power Study

Ray Cogan

Thousands of people shared their experiences about shopping for auto insurance in a national study and Erie Insurance was awarded “Highest Satisfaction with the Auto Insurers Shopping Experience.”

The J.D. Power 2018 U.S. Insurance Shopping Study ^SM provides an in-depth look at the auto insurance policy selection process. It explores why customers shop, their attitudes toward and perceptions of auto insurance brands and how they make their final purchase decision.

For ERIE, it's the sixth year in a row in the study's top spot. Satisfaction is measured on three factors (in order of importance):

Price : How customers rate their new auto insurance provider on the price of the policy given the level of coverage.
Distribution channel: How customers rate their experience interacting with their new auto provider’s agent, call center reps and website.

Policy offerings : How customers rate the variety of coverage options, the degree to which their needs are met and the ease of obtaining a new policy.

The study methodology
The study is based on responses from more than 15,000 shoppers who requested an auto insurance quote from at least one of the top 25 insurers that have the largest market share in the United States. Customers were surveyed in April, July and October 2017 and January 2018.

Shopping for insurance?
Find a local ERIE agent or get an online auto quote and experience the ERIE difference for yourself.

Erie Insurance received the highest numerical score in the J.D. Power 2013–2018 U.S. Insurance Shopping Studies (tied in 2016). The 2018 study is based on 15,689 total responses evaluating 22 providers and measures the experiences and perceptions of customers surveyed between April 2017 and January 2018. Your experiences may vary. Visit jdpower.com for more information.

The post ERIE Earns Top Ranking in J.D. Power Study appeared first on Lindquist Insurance.

< Older Post

Newer Post >

How to Switch Car Insurance with Help from an Insurance Agent

By Ray Cogan • April 28, 2025

At Lindquist Insurance, we’re here to help you with your car insurance now and in the future. If you're thinking about switching your car insurance and live in Frederick, Annapolis, or Washington, DC, now is the perfect time to reach out. At Lindquist Insurance, our friendly local agents make the process simple, fast, and tailored to you. We’ll compare top providers, explain your options, and guide you every step of the way. Call Lindquist Insurance today at (301) 694-3008 or visit www.lindquisinsurance.com to request a free, no-obligation quote. We serve the Frederick, MD, Annapolis, MD, and Washington, D.C. areas.

Car Insurance for First-Time Drivers: Advice from a Local Insurance Agent

By Ray Cogan • April 15, 2025

At Lindquist Insurance, we’ll work to find a policy that fits your needs and your budget — without sacrificing the coverage you need to drive confidently. If you're a first-time driver in Frederick, Annapolis, or anywhere around the Washington, DC, Beltway, the right car insurance is your first step toward confident driving. At Lindquist Insurance, we know the roads, the risks, and how to protect what matters most to you. Let us help you navigate your options, answer your questions, and find a policy that fits you perfectly. Whether you're commuting to school, work, or just exploring Maryland’s scenic backroads, we’ve got your back. Call Lindquist Insurance today at (301) 694-3008 or visit www.lindquisinsurance.com to request a free, no-obligation quote today. Let’s make your first car insurance experience smooth, simple, and stress-free — the way it should be. We serve the Frederick, MD; Annapolis, MD; and Washington, D.C. areas.

How an Experienced Insurance Agent Can Save You Time and Money

By Ray Cogan • March 25, 2025

Let Lindquist Insurance help you lower your insurance costs while maintaining the protection you need. We understand the unique driving challenges in the DMV, and we’re here to help you find coverage that fits your lifestyle, no matter what your age. Contact us today for a free consultation, and let us guide you to the best car insurance policy for your needs. We serve the Annapolis, MD, Fredrick, MD, and Washington, D.C. area.