Purchasing insurance for your small business is a crucial step in protecting your investment and ensuring long-term success. 

However, navigating the world of insurance can be overwhelming, especially with the myriad of options available. To make an informed decision, it’s essential to engage in a detailed conversation with your insurance agent. 

Here are the key questions you should ask your insurance agent before purchasing a policy to ensure you get the coverage that best suits your needs.

1. What Types of Coverage Do I Need? Start by asking your agent about the types of coverage necessary for your specific industry and business operations. Common types of insurance include General Liability, Commercial Property, Workers' Compensation, Professional Liability and Cyber Liability. Your agent should provide recommendations based on the unique risks your business faces.

2. What Does This Policy Cover and Exclude? Ask your agent for a detailed explanation of coverage limits, deductibles, and exclusions. This will help you identify any gaps in coverage and avoid unexpected surprises when you file a claim. Clarifying exclusions also allows you to consider additional policies to cover those gaps.

3. How Are Premiums Determined? Ask your agent to explain how premiums are calculated and what you can do to potentially lower them. Understanding the factors that affect your premiums can help you make strategic decisions to manage your insurance costs effectively.

4. Are There Any Discounts Available? Insurance companies often offer discounts that can reduce your premium costs. Inquire about any available discounts, such as bundling multiple policies, maintaining a good safety record, or implementing risk management practices. Your agent can provide information on how to qualify for these discounts, which can result in significant savings for your business.

5. What Is the Claims Process Like? Filing an insurance claim can be a stressful experience, especially during a crisis. Ask your agent to walk you through the claims process, including how to file a claim, what documentation is needed, and the expected timeline for resolution. Understanding the process in advance can help you act quickly and efficiently if you need to file a claim.

6. What Are the Policy Limits? Every insurance policy has limits that define the maximum amount the insurer will pay for a covered loss. Make sure that you understand both per-occurrence and aggregate limits. Ask your agent whether the limits are sufficient to cover potential losses specific to your business. If the standard limits are inadequate, inquire about options for increasing them.

7. Is This Policy Tailored to My Business Needs? Generic insurance policies may not address the specific risks faced by your business. Ask your agent if the policy can be customized to better suit your needs. This could involve adding endorsements or riders to cover unique risks or adjusting coverage limits and deductibles. A tailored policy ensures comprehensive protection for your business.

8. What Is the Renewal Process? Insurance policies typically need to be renewed annually. Ask your agent about the renewal process, including how renewal premiums are determined and any changes in coverage you should be aware of. Understanding the renewal process helps you prepare for potential changes in your insurance costs and coverage needs each year.

9. How Will This Policy Grow with My Business? As your business grows, your insurance needs will evolve. Ask your agent how the policy can adapt to changes in your business, such as increased revenue, additional employees, or new locations. An adaptable policy ensures continuous protection as your business expands.

10. Who Can I Contact with Questions or Concerns? Having a reliable point of contact within the insurance agency is crucial for addressing any questions or concerns that may arise. Ask your agent who you can contact for assistance and how to reach them. Knowing you have a dedicated support person can provide peace of mind and ensure prompt responses to your inquiries.

Choosing the right insurance policy is a critical decision for your small business in Annapolis, MD. By asking these essential questions, you can gain a clear understanding of your coverage options and make informed choices that protect your business. Engaging in an open and thorough conversation with your insurance agent helps ensure you select the best policies tailored to your unique needs. 

If you need guidance on business insurance, our licensed and experienced insurance agents at Lindquist Insurance can review your coverage with you and make sure your assets are fully covered. Call (301) 694-0008 to speak to our experienced and licensed insurance agents for a consultation and quote. 

We serve the Annapolis, MD, and Frederick, MD areas. 

*** For more information on commercial insurance for businesses, visit the State of Maryland website.